Terms of Use

Welcome to Melbourne Accident Care. These Terms of Use ("Terms") govern your use of our website, mobile applications, and related services (collectively, the "Services") provided by Melbourne Accident Care ("we," "our," or "us").

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Melbourne Accident Care provides accident recovery services including:

• Accident claims management and processing
• Replacement vehicle provision for not-at-fault drivers
• Insurance coordination and communication
• Claims assessment and eligibility determination
• Customer support and guidance throughout the claims process

3. Eligibility and Account Registration

To use our Services, you must:

• Be at least 18 years of age
• Have a valid driver's license
• Provide accurate and complete information
• Be involved in a motor vehicle accident in Australia
• Comply with all applicable laws and regulations

4. User Responsibilities

You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account information
• Use our Services only for lawful purposes
• Not interfere with or disrupt our Services
• Not attempt to gain unauthorized access to our systems
• Comply with all applicable laws and regulations

5. Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice. We do not guarantee that our Services will be available at all times or free from errors or interruptions.

6. Intellectual Property Rights

All content, trademarks, logos, and other intellectual property on our Services are owned by us or our licensors. You may not use, reproduce, or distribute any content without our express written permission.

7. Prohibited Uses

You may not use our Services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code

8. Limitation of Liability

To the maximum extent permitted by law, Melbourne Accident Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our Services.

9. Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Indemnification

You agree to defend, indemnify, and hold harmless Melbourne Accident Care and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of our Services or violation of these Terms.

11. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

12. Governing Law

These Terms shall be interpreted and governed by the laws of Victoria, Australia. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of Victoria.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Use, please contact us: