Not At Fault Car Accident Melbourne

If you've recently been involved in a not at fault car accident in Melbourne, you're likely feeling that you are stuck between vehicle damage, insurance headaches, and confusing legal terms. That's where we step in. We help everyday drivers like you handle post-accident claims with clarity, speed, and zero stress.

Things We Do After No Fault Car Accident

We simplify the process in three easy steps

1

Step 1: Confirm Liability

We help investigate who’s at fault. If you’re not at fault, we begin the claim process immediately, with no delays.

2

Step 2: Get A Replacement Vehicle

Don’t let a damaged car stop your routine. We arrange a replacement car, until your vehicle is fully repaired.

3

Step 3: Car Repairs & Documentation

We coordinate with trusted Melbourne-based repairers, handle all documentation, and keep you updated at every step.

Benefits

You stay hassle free, can continue your daily routine, do no back and forth communications, sit back and relax.

  • $0 fees for not at fault process
  • Hassle-free claim support
  • Free accident replacement vehicle while yours is being repaired
  • Direct communication with insurers on your behalf
  • Legal and documentation assistance
  • Access to approved smash repairs near you
Accident claims management benefits

Who We Help

We are known as the best non fault service providers in Melbourne for drivers who’ve been in an accident that wasn’t their fault.

  • Private car owners
  • Uber, 13cabs, and rideshare drivers
  • Commercial vehicle operators
  • Learners and provisional license holders

What Do We Offer?

Transparency, Support & Efficiency

1

Replacement Vehicle

for duration of repair.

2

Accident Claim Management

end-to-end handling.

3

Quality Smash Repair

with trusted local partners.

4

Zero out of pocket expense

where eligible.

Your Melbourne-Based Partner After A Not At Fault Car Accident

When you face an accident and you believe that this is no fault accident, then you shouldn’t have to suffer the financial and emotional burden. Our service makes the difference. We’re based right here in Melbourne and work with a network of local repairers, legal teams, and hire car providers to fast-track your recovery.

Melbourne-based partner

Benefits Of Choosing Our Services

  • No excess payment required.
  • Faster turnaround on assessments and approvals.
  • No effect on your insurance premiums.
  • Local, personalised support.
  • Legal help to recover costs if needed.
  • We work directly with the at-fault party’s insurer, so you don’t have to.
  • Doorstep pick-up and reliable towing assistance available.
  • Melbourne-wide coverage including CBD and suburbs.
  • Transparent, reliable, and efficient support.

Why Melbourne Drivers Choose Us

1

Local Knowledge

We understand Melbourne’s roads, repairers, and insurance providers.

2

Transparency

No fine print, no hidden fees, and no guesswork.

3

Speed

Our average claim resolution time is significantly faster than the industry standard.

4

Supportive Team

Our customer care staff are trained to offer both technical and emotional support.

Frequently Asked Questions

Get answers to common questions about our accident recovery services

We can arrange a replacement vehicle within 2-4 hours of your accident, depending on availability and your location in Melbourne.

No, if you're not at fault, there's no excess to pay. We handle all costs directly with the at-fault party's insurer.

We can still help you get a replacement car through our comprehensive coverage options and work with various insurance providers.

You can keep the replacement car for the duration of your vehicle's repair, typically 2-4 weeks depending on the damage extent.

You'll need your driver's license, accident report, and insurance details. We'll guide you through the entire process.

We provide like-for-like replacement vehicles that match your original car's size, type, and value as closely as possible.

Still have questions? Contact us directly

Ready To Claim After a No Fault Accident?

Call us today or fill out our online form, and we’ll handle the rest — from recovery to repairs to accident replacement vehicles.

Enquire Now